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Janine Tan

A talented, detail-oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth.

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STRENGTHS

  • SOCIAL MEDIA MANAGEMENT

  • LEAD GENERATION / PROSPECTING

  • INFLUENCER MARKETING

  • EMAIL MANAGEMENT

  • GRAPHIC DESIGN

  • BASIC VIDEO EDITING

  • WEB-BASED RESEARCH

  • CALENDAR MANAGEMENT

  • APPOINTMENT SETTING & EMAIL OUTREACH

  • CRM

  • CONTENT CREATION

  • DATA ENTRY

  • DOCUMENTATION

  • PROOFREADING

BEST ABILITIES

  • Detail-Oriented

  • Strong Communication Skills

  • Hardworking

  • Ability to Multi-Task

  • Ability to Meet Deadlines

  • Reliable & Honest

  • Collaborative

  • Good Organizational Skills

TOOLS & SOFTWARE

  • Microsoft Office (Word, Excel, PowerPoint, Publisher)

  • Google Apps

  • Buffer, Hootsuite, Planoly

  • Task Management (Trello, Bitrix 24 & Monday.com)

  • Filmora, Canva

  • WordPress, GoDaddy, Mailchimp, Connect365, ActiveCampaign

  • Shopify

  • Kartra, Convertkit

  • Marketer Magic

WORK SAMPLES

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