Janine Tan
A talented, detail-oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth.

STRENGTHS
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SOCIAL MEDIA MANAGEMENT
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LEAD GENERATION / PROSPECTING
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INFLUENCER MARKETING
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EMAIL MANAGEMENT
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GRAPHIC DESIGN
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BASIC VIDEO EDITING
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WEB-BASED RESEARCH
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CALENDAR MANAGEMENT
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APPOINTMENT SETTING & EMAIL OUTREACH
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CRM
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CONTENT CREATION
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DATA ENTRY
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DOCUMENTATION
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PROOFREADING
BEST ABILITIES
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Detail-Oriented
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Strong Communication Skills
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Hardworking
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Ability to Multi-Task
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Ability to Meet Deadlines
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Reliable & Honest
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Collaborative
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Good Organizational Skills
TOOLS & SOFTWARE
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Microsoft Office (Word, Excel, PowerPoint, Publisher)
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Google Apps
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Buffer, Hootsuite, Planoly
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Task Management (Trello, Bitrix 24 & Monday.com)
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Filmora, Canva
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WordPress, GoDaddy, Mailchimp, Connect365, ActiveCampaign
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Shopify
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Kartra, Convertkit
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Marketer Magic